Twitter: Search Malfunctioning, Users Missing

June 10th, 2009 § 0 comments

I use Twitter [I’m adamjury there, surprise surprise] for a lot of things; keeping in touch with friends, following news, helping random people with graphic design and technology issues, watching people talk about stuff I work on, and promoting my work and myself in general. So I was kind of bummed to realize, last night, that none of my tweets were being indexed in Twitter’s internal search engine. This means that anyone searching for keywords might not see tweets where I discuss them.

When I found out, I did the usual account check — I wasn’t suspended, I hadn’t put myself into Protected mode accidentally, I could search for other usernames that I use, no issues there. Checked Twitter’s various help resources and their blog and status pages with no luck. So, on a lark, I set my stream to be protected, and then unprotected again, thinking that it might cause Twitter to re-index me. No dice there.

I sent off a polite help request and went to bed. In the morning, it was answered, and it pointed me to this support thread. At this time, 59 pages of people who aren’t properly listed in the search [and those are only people that know about it, care about it enough to report it, and found the right place to report it!] and over half of the users reporting this issue have reported it in the last week, although it was first reported on May 29th.

What’s up, Twitter?

To figure out if you’re not being indexed, visit the following Twitter search link, but fill in your own name!

Edit: There’s a hashtag for this … #searchfail. But since the people being hit by this bug aren’t indexed in the search, the hashtag is gaining little traction.

Edit, June 22: Still not fixed yet, still no acknowledgement from Twitter on their status page or anywhere else.

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